Privacy Policy

This policy explains how Ningbo Baichen Medical Devices Co., Ltd. (“BAICHEN”, “we”, “our”) handles information submitted through baichencare.com.

Information we collect

We may collect business contact information, company details, target markets, product interests and project information that you voluntarily submit. We may also receive standard technical information such as browser type, device information, IP address and website activity.

How we use information

We use information to respond to inquiries, prepare quotations, evaluate OEM or distributor opportunities, provide customer support, improve the website, protect website security and meet legal or compliance obligations.

Sharing and international processing

Information may be processed by authorized employees and service providers that support hosting, communications, analytics, logistics or customer service. We do not sell personal information. Because BAICHEN serves international markets, information may be processed outside your country subject to appropriate safeguards.

Retention and security

We retain information for as long as reasonably necessary for the inquiry, business relationship, legal obligations and dispute prevention. We use reasonable organizational and technical measures, but no internet transmission is completely secure.

Your choices

You may request access, correction or deletion of your information, subject to applicable legal exceptions. You may also opt out of non-essential marketing communications.

Contact

For privacy questions, contact BAICHEN through the Contact page or WhatsApp at +86 180 5858 0651.